Turn IT Gaps into Opportunities
Virtual IT Director
Common Hurdles
84% of small to medium sized businesses have two or fewer IT employees, often reporting into a non-technical manager. This team may not have the time, knowledge or experience to deliver the IT strategic, technical guidance and operational oversight that all modern businesses need.
If any of this seems familiar, it could be time to consider Mindfield's Virtual IT Director Program
Frustration with failed initiatives, rising IT costs and a perception of low value
Significant incidents such as data loss or project failure
Outsourced service delivery problems, e.g. SLAs not being met
Failure to meet regulatory or contractual compliance
IT limiting enterprise innovation and required agility
Poor IT performance or reported quality of service problems
Hidden or rogue IT spending
Rising to the Occasion
This is where Mindfield’s Virtual Leadership subscription can help. We offer a modern hybrid approach to IT leadership. You will gain access to an experienced and certified IT leader, and their supporting team, with many years of experience directly managing IT operations, helpdesk, information security, software development, and business intelligence. This resource will work with you to fill whatever gaps you may have. If you need someone to present to the board, or roll their sleeves up and mix it with the techs, you’ll have a reliable and dedicated resource standing by.
Seamless Collaboration Model
Our contract process is quick and pain-free, the engagement starts without undue delay, and the scope is as flexible as you need it to be.
Here are the basics: you decide the level of support you’re interested in, which is all we need to get a resource assigned, and then you work with that resource to define the scope, targets and deliverables. We have plenty of ideas and templates to get started, so no need to reinvent the wheel, but they can all be customized to your specific needs.
Right Sized for Strategy & Execution
IT strategy, Roadmap and Governance
Direct Management of IT Staff or Vendors
Enterprise Architecture / Solution Advisory / Business Analysis
Assigned team member(s) had an abundance of knowledge in all areas of IT from network/technical support, infrastructure, web security, programming, and database management. With a clear understanding of dependencies across all aspects of IT and even of the business ... that solve real business problems. I would highly recommend Mindfield Consulting for your IT projects.
Carmen Jung
Right Technology and Right People
Challenge
Our client, a billion-dollar startup based in Vancouver, Canada, had a gap in IT leadership that needed filling. The short story was they needed to scale, and the IT department was not prepared.
Approach
We worked with this organization for over a year, until they were ready to stand on their own. We directly managed IT vendors and helped them recruit and onboard an internal IT team. We implemented IT governance processes to improve alignment and decision-making. We implemented a shared IT services model to provide a consistent and centralized IT touchpoint. We provided IT strategic direction and solution advisory to senior leadership and internal stakeholders. We directly implemented or managed multiple systems and integrations, and oversaw several key IT projects.
Result
Most importantly, for that year, we became the friendly face of IT leadership for end-users, engendering trust and confidence in the IT department and setting them on a path to success.