A financial institution in Vancouver, Canada, required an overhaul of their dated SharePoint Intranet. A key objective for them was to use “User-Centered” design practices to not only ensure a relevant & intuitive intranet but also to accelerate adoption of the new intranet through targeted stakeholder groups.
This project was split into 2 phases – design & rollout. The design phase focussed on creating an intranet that didn’t just look good, but focused on helping the team get work done and promoting engagement, collaboration & cross-communication.
Using an iterative prototype model – our team was able to tailor the Intranet experience in increments – whilst meeting “folding” staff input into the prototypes. This was later regarded as a key success factor in the rollout & adoption of the new intranet.